Come and meet us!
Bookings, transfers, car rentals, unique experiences, personalised recommendations, tickets to the best events and much more… everything is designed to help you enjoy Ibiza without a worry, making every moment truly special.
- Information
- Booking Service
- Car, Motorcycle and Bicycle Rental
- Airport Transfers
- Taxis: We recommend booking airport transfers at least 1 day in advance.
- Bus Timetables
- Excursions
- Nightclub Tickets
- Currency Exchange
- Lost Property
- Room Maintenance Issues
- Check-Out/Departure: On your departure day, you must vacate your room before 12:00 noon.
- Late Check-Out: If you wish to stay in your room beyond the standard check-out time on your departure day, please request this service the day before, before 7:00 pm. Reception will inform you about availability, extended stay hours and the applicable room charge.
- Extending Your Stay: If you wish to extend your stay, please contact our reception staff the day before your scheduled departure.
- Luggage Storage: You can leave your luggage at reception until your departure time.
- Changing Rooms and Lockers: On your departure day, you can use the complimentary shower facilities located on the hotel's ground floor.
- Doctor: The hotel offers a 24-hour medical service (external provider). The consultation fee must be paid directly to the doctor.
- Postal Service: Forms, envelopes and a post box are available at reception.
- Pool Towel Service: Free of charge, subject to a deposit. You can exchange your towel for a clean one at reception at any time. However, to help protect the environment, we kindly ask you to reuse your towel for as long as possible.
- Messages
- Wake-Up Call Service: Please contact reception or dial 9 to request a wake-up call at your preferred time.
- Parking: Free outdoor and indoor parking is available for our guests.


